Privacy Policy

Privacy Policy for SolTradingBot

At SolTradingBot ("SolTradingBot," "we," or "our"), safeguarding your privacy is a top priority. This Privacy Policy (the "Policy") outlines how we collect, use, and disclose your Personal Information (as defined below). It should be read together with our Terms of Service ("Terms"), which are incorporated by reference into this Policy.

Please note that we reserve the right to modify our policies and practices at any time. The latest version of this Policy will always be available on this page. Continued use of our Platform after any changes indicates your acceptance of those changes. We recommend checking this Policy regularly for updates.

Scope of This Policy

This Policy details:

• The types of information we collect from you or that you provide when you use SolTradingBot, including our browser extension, Telegram bot, web interface, and associated tools and applications (collectively, the "Platform").

• Our methods for collecting, using, storing, safeguarding, and disclosing that information.

By using our Platform, you agree to the terms of this Policy. If you disagree, please discontinue use.

Personal Information We Collect

"Personal Information" refers to data that directly or indirectly identifies or can reasonably identify an individual, or information that can be associated with an identified or identifiable person.

1. Information Collected Directly:

• Name, email address, wallet address, and other identifiers you may provide.

• Information provided during user support interactions or feedback submissions.

2. Information Collected Automatically:

• IP address, device type, browser, OS, geolocation, and usage patterns.

• Interactions with our Platform, including system logs.

3. Information from Third Parties:

• Publicly visible blockchain data.

• Identity data shared by partners for KYC or fraud prevention.

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy.

Minors

SolTradingBot does not knowingly collect Personal Information from individuals under 18 years of age. If we learn that we have inadvertently done so, we will take steps to delete the information promptly. Please contact us if you believe this has occurred.

How We Use Personal Information

We may use your information to:

• Provide and improve our Services.

• Comply with legal and regulatory obligations.

• Detect and prevent fraud or abuse.

• Ensure account and platform security.

• Offer customer support.

• Communicate marketing messages (with your consent).

Sharing Personal Information

We may share your Personal Information with:

• Service providers for analytics, infrastructure, support, and transaction processing.

• Law enforcement or government bodies when required by law.

• Others, if you provide explicit consent.

We never sell your Personal Information for commercial purposes.

Cookies & Tracking

We may use cookies, tags, and similar technologies to:

• Authenticate your session.

• Analyze performance and usage trends.

• Improve services and enhance user experience.

You may disable cookies in your browser, but this may affect Platform functionality.

Direct Marketing

With your permission, we may send marketing emails or product announcements. You can opt out at any time via the unsubscribe link or by contacting us directly.

Information Security

We implement appropriate security measures to protect your Personal Information, including:

• SSL encryption.

• Access restrictions.

• Regular system reviews and monitoring.

However, no system is completely secure. Use the Platform at your own risk.

Your Rights (Including EU Users)

Under GDPR and applicable Australian privacy law, you may have rights to:

• Access, correct, or delete your Personal Information.

• Restrict or object to certain processing.

• Request data portability.

• Withdraw consent.

Please contact us to exercise these rights. We will verify your identity before processing any request.

Cross-Border Transfers

SolTradingBot operates globally. Your data may be transferred outside your country, including to the U.S. and Australia. We take steps to ensure any such transfers comply with applicable law.

Updates to This Policy

We may revise this Privacy Policy from time to time. When we do, we will update the "Last Updated" date and post the new version on our website. Continued use of the Platform indicates your acceptance.